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Norfolk: Household Support Fund & Crisis and Resilience Fund

What Norfolk’s local crisis scheme covers, how to apply, and whether it was open when we checked.

Written by the benefitmoney.co.uk editorial team · Last reviewed 14 September 2026

What Norfolk’s scheme covers

Covers: debt

Covers

Emergency financial help; money management and debt advice; budgeting support; community help through libraries and Family Hubs; and grants to voluntary and community organisations

Status

Active (confirmed 10 September 2026)

Funding period

1 April 2026 to 31 March 2029; £11.2m allocated for the first year

What you get

Support given as food/energy vouchers, heating oil, or essential goods (e.g. furniture, clothing)

Who qualifies

For residents struggling with the cost of living and everyday expenses

Not covered

If you sell items given by the service you may have to return them and may lose future eligibility for help

Government allocation

£14,309,555 for 2026-27

Before you apply

1. Use the right route. Apply through the Crisis and Resilience Service (CRS); see the how-to-apply link on the council page
2. Check it is still open. Active We confirmed this on 10 September 2026.

Only what Norfolk states on its own page. Other councils ask for more — see what they have in common.

The 5 district councils in Norfolk

In Norfolk the county council runs crisis payments, but your district or borough council runs the housing side of the fund — rent shortfalls, a deposit, rent in advance. Each has its own rules, its own application route and its own government allocation.

• Broadland
• King's Lynn And West Norfolk
• North Norfolk
• Norwich
• South Norfolk

What Norfolk itself says

• Who qualifies. “residents who are struggling with the cost of living and everyday expenses”
• Not covered. “If you sell any items we give you as part of this service, you may have to return them and may not be able to get help from this service again”

Quoted from Norfolk’s own page↗ and its application page↗, checked 14 September 2026. Nothing on this page is paraphrased into a rule the council has not published. The government allocation is from Annex A of the Crisis and Resilience Fund grant determination 2026 to 2027↗.

Apply on Norfolk’s website

Applications are made on the council’s own site — this page collects nothing. If the link has moved, search the council site for “crisis and resilience”, then “household support”, then “welfare assistance”.

Source: Norfolk County Council — Crisis and Resilience Fund. Opened 10 September 2026.

Where this money comes from

Central government funds it; the council sets the rules. A payment does not affect your benefits. How the fund works nationally.

Other help you may qualify for

• Borrowing while on benefits — what it costs and what it does to your award.
• Crisis Loans — what replaced them, and where to apply now.
• Help with energy bills — grants and supplier schemes.
• Eligibility checker — see what you could be entitled to.

Not in Norfolk?

See the other councils we have checked, or find yours via GOV.UK’s Get help with the cost of living from your local council↗.

Outside England the scheme has a different name: the Scottish Welfare Fund in Scotland, the Discretionary Assistance Fund in Wales, and Discretionary Support in Northern Ireland.

Recently checked elsewhere: North Hertfordshire, South Staffordshire, Cheshire East — see all 141.

This page is independent. It is not run by Norfolk County Council, the Department for Work and Pensions or GOV.UK. Council schemes change without notice; the council’s own page is always the current position.